# Mobile app

> Reply to customers, manage orders and products, and get push notifications from the Message24 app for Android and iPhone.

Source: https://docs.message24.net/owners/daily/mobile-app/

The Message24 mobile app gives you the same business on your phone: your conversations, orders, products and posts, plus push notifications so you hear about escalations and new messages when you are away from your computer.

## Get the app

- Android: [Message24 on Google Play](https://play.google.com/store/apps/details?id=net.message24.app)
- iPhone: [Message24 on the App Store](https://apps.apple.com/us/app/message24-ai-chat-sales/id6756303632)

Sign in with the same account you use on the web: **Sign in with Google**, or on iPhone, **Sign in with Apple**. If you belong to more than one business, you can switch between them in the app.

## What you can do

The app has five tabs:

| Tab | What it's for |
| --- | --- |
| **Chat** | Your conversations from every channel. Filter by open, awaiting reply, closed or all, search, and mark conversations as read or unread. |
| **Orders** | View orders and change their stage. |
| **Products** | Browse and edit your product catalog. |
| **Posts** | Link your posts and reels to products. |
| **Settings** | Business, notification and account settings. |

In a conversation you can:

- Reply with text, photos from your gallery or camera, and voice messages.
- Insert [shortcuts](/owners/daily/shortcuts/).
- Switch the conversation between **Auto**, **AI** and **Human**. See [Who replies](/owners/daily/inbox/#who-replies-auto-ai-and-human).
- Create an order for the customer, or open the existing one.
- Save, share or forward images and videos customers send you.

## Push notifications

Push notifications arrive on your phone even when the app is closed. Tapping one opens the conversation, or the order for a suggested order.

Choose which types you get in **Settings > Notifications** in the app: **New Messages**, **Escalations**, **Unlinked Posts**, **Order Suggested** and **Channel Disconnected**. These are the same preferences as in the web app, so changing them on one changes them on the other. See [Notifications](/owners/daily/notifications/) for what each type means.

:::tip
Turn on **Escalations** at a minimum. It's how you find out that the AI has handed a customer to your team.
:::

## Settings in the app

Business admins also see settings for the business in the app, including **Connected Channels**, **Dashboard**, **Billing**, **Integrations**, **AI Settings**, team members, **Order Settings**, **Categories & Brands** and **Auto-close Sessions**. Team members who aren't admins see only the settings they have permission for. See [Team and roles](/owners/account/team-and-roles/).

Under **Settings** you can also change the app's language (English, Kurdish or Arabic), sign out, or delete your account.